Pledge of Excellence
We Pledge to Give You The Very Best Service We Can
the best expereince i have ever had at an auto shop
I have never been treated so well as I have at Victory Auto. Their entire team is so kind and enjoyable. They explained everything clearly. I have found my auto repair team!
Kennedy P. // Victory Auto Service & Glass Customer
Victory Auto Service & Glass Pledge of Excellence
When You Care About Your Customers, You Put It In Writing.
Full & Clear Explanations
We pledge to explain all recommended repairs completely, including the estimated costs and why we are making the necessary recommendations before any work is stated on your vehicle.
Kindness & Respect
We pledge to trat each customer with the kindness, respect and care that our staff has become known for. Everyone is welcome at Victory Auto Service & Glass.
Industry Leading Warranty
We pledge to provide the best warranty of any shop in our area. Our warranty of 5 years / 50,000 miles on new parts and labor is one of the highest in the nation.
Hassle-Free Perks
We pledge to give you a hassle-free auto repair experience with a quick turn around time, easy 24/7 online scheduling, convenient early-bird and night-owl drop off, complimentary rides to home and work within five miles and free loaner cars when available.
Professional Service
We pledge to take care of your vehicle with the same dedication and level of service we would give to our own family's vehicles. We guarantee that you will be satisfied with the quality of our work.
Transparent 7-Step Auto Repair Process
Call, Text, or Email to Set Up a Brake Repair Appointment. Book Online: Here
We Perform a 44-point quality assurance inspection on entire vehicle on the Day of your appointment
We'll Do an In-Depth Inspection & performance Testing on the items needing repair or replacement
We'll Develop An Optimal Repair Strategy for your Budget, expected Repair Life, and value to vehicle
You Approve Only the Work You Want
We'll Perform the Work Ordered in a Detailed and professional Manner With your safety in mind
You'll Get Back on the Road, Typically the Same Day
Auto Repair F.A.Q.
This is based on the state you live in and their regulations. Some states require it for all DWIs while others have other criteria such as BAC levels to determine if it is required. Your best bet is to contact your state DMV for the most up to date requirements. In the meantime, here is a cheatsheet for different state laws: State Law Cheatsheet.
This is based on the state you live in and their regulations. Some states require it for all DWIs while others have other criteria such as BAC levels to determine if it is required. Your best bet is to contact your state DMV for the most up to date requirements. In the meantime, here is a cheatsheet for different state laws: State Law Cheatsheet.
A fear most drivers have is a device malfunction or inaccurate reading. Typically this happens as a result of food or beverage items in the mouth. Intoxalock has a great blog to help you further understand the issues at play:
https://www.intoxalock.com/blog/post/everything-you-need-to-know-about-false-positives/
Ignition Interlock devices can cost around $70-$150 to install depending upon your vehcile type. Calibration visits are around $20-$25 per visit.
We work with a number of drivers represented by a large variety of attorneys. Over the years, we have heard very good things about the following firms:
It all depends on your situation. Each situation is different. We will be here to celebrate with you on the day we take Intoxalock Ignition Interlock out of your vehcile.
Proper use of Intoxalock Ignition Interlock should not drain your battery. In fact Intoxalock is the only ignition interlock device that has a sleep mode to protect your battery. Here is a short write-up on how to activate sleep mode to maximize you battery life.
https://www.intoxalock.com/customer-support/device-help/car-battery-protection/
We know it can be difficult to find an auto repair shop you can trust
From the inconvenience of repairing your vehicle to anxieties of dealing with less-than-honest mechanics, we know the idea of repairing your car or truck can be stressful. Beyond the hustle and bustle of each day, you don't need to worry about those items as well.
That's why we have the Victory Auto Worry-Free Warranty!
5-Year / 50,000 Mile
Worry-Free Warranty
We offer an industry leading 5-year, 50,000 mile worry-free warranty on all parts and labor. We believe in doing the job right the first time, but should your vehicle be among the small number of vehicles needing rework done on a qualified repair, we will fix it for you and do what we can to make it right.
What You Can Expect At Victory Auto Service & Glass
Have Peace of Mind Knowing Bathrooms Have Been Updated. Bathrooms are Cleaned and Sanitized Every 30 Minutes for Your Convenience.
Clean Bathrooms
Don't let repairing your vehicle take valuable productive time away from you! All of our locations are equipped with free high-speed WiFi so you can keep doing the things you need.
Free High-Speed WiFi
Need to get back on the road before your vehicle is ready? Don't worry, we have complimentary loaner vehicles for your use when available.
Complimentary Loaner Vehicles
Waiting for your vehicle shouldn't be uncomfortable. All of our locations have premium, cushioned chairs with work tables for your laptop so you can get your work done!
Modern Chairs with Work Tables
If you live or work within 5 miles of one of our shops, we will pick up and return your vehicle door-to-door to you for free. Simply request when booking your appointment.
Pick-Up & Drop Off Services
You can always count on fresh coffee and cookies at Victory Auto. Plus, our coffee hasn't been sitting out for hours burning. Enjoy a fresh, single-serve coffee as you like it!
Fresh Coffee & Snacks
All of our invoices are detailed by line item for transparency. You will get a copy of our inspection report for your records so you know what needs to be done now vs later.
Transparent Inspections & Invoices
Call, Text, or Email for an appointment and status updates on your repair. Communicate with us however is best for you and your life.
Easy Communication
Bring your kids! Our waiting rooms are kid and family friendly. You shouldn't have to choose between getting your care fixed or taking care of your kids.
Kid Friendly
Family Owned & Operated Since 1997
Owners Jeff & Debby Matt
Jeff Matt founded Victory Auto Service & Glass with a commitment to providing exceptional service to those in need of automotive repair and maintenance. Growing up in Minnesota, Jeff worked as an automotive technician before opening Victory Auto Service & Glass. Jeff had always dreamed of opening a shop where the customer always felt cared for, never felt taken advantage of, and always received the highest quality service at the best price.
Victory Auto Service & Glass first opened our doors in 1997 with a small, one-bay shop in Spring Lake Park. We have been growing ever since, thanks to our loyal and supportive customers like you.
We Believe in Paying it Forward
When we open an auto repair shop, we join a community. At all of our locations we believe in participating in actively serving those in community with us. A primary way we serve others in our community is though exceptional auto repair services at straight-forward, competitive prices you deserve. Also serving our community can mean partnering with organizations who are in our community and are doing good every day.
