Very friendly and informative. Great service.
I have been going to Victory Auto for years! Love these guys. I trust them and I go to them for everything.
Super friendly and great service! Would recommend.
Fantastic, honest, and professional service!I drove into Victory when my oil light and check engine light came on and they checked everything right away. Tim & his team went above and beyond to make sure I knew everything up front and had my car fixed in under a week. I even received a hand written thank you card in the mail. 10/10 recommend.
Very friendly and professional. Very happy with the results.
Knowledgeable team with honest and straightforward answers
Professional people answered questions that the car manufacturer could not answer
This is the best place for auto work...honesty is one of the trade marks they live by! Extremely helpful in understanding what needed to be done.Have used them for the past 15 years and will as much as possible...I live in Rochester MN so they need to open a location down here!
Bryan and crew will treat you with the professionalism and care you want in an auto repair shop. I was very satisfied with the results and service I received.
Great service and good prices
Always a good conversation with Tim. I would recommend these guys to anyone.
Mike Williamson was my contact and service writer. Mike was very personable as he always has been. Seems as though he really cares about me and my vehicles. Thank you Mike!
Brought my car in for some serious work. They did an excellent job and took care of the vehicle in a very timely manner. If you're in town and need an honest mechanic this is the place to go.
I went to Victory Auto Service in Fridley for a second opinion and estimate on a repair needed for my truck. I was impressed with the time and patience the staff took to explain what was going on to me, they even took me into the shop to point out/show me what they were talking about regarding the repair. I also noticed that the service counter called the auto part store to let them know there was a customer waiting for the part they ordered to help with my wait time. Very friendly atmosphere, very good prices; it ended up costing me significantly less than the original estimate I received from Tires Plus. Our family will use Victory Auto Services for any future needs.
My battery died on me and I found Victory online. Other positive reviews helped me decide to try them out and I'm glad I did!Mike at the front desk helped me understand my options and was very friendly! It didn't even take long to fix. I went back in for an oil change a week later and was delighted to talk with Mike again, who knew who I was when I walked in! I usually hate having to do anything with my car as most auto repair places treat me like I know nothing and try to up sell me on things I don't need. But Victory was different! I look forward to working with them again!
They are very nice and willing to help ☺️
John Stiller did an excellent job on my front windshield ! Very informative and very professional. Didn’t have to sit and wait for hours either ! ⭐️⭐️⭐️⭐️⭐️⭐️
I had some issues with my headlights.The guys took care of me and also completed an oil change. Everything was done on time, professionally and as quoted. I' l be back when I have mechanically issues. Thanks guys.
This place is worth the drive everyone here is very professional and they explain everything to you prior to the work. Give them a call you won't be disappoint.Thanks Devin Brian, Larry and staff
Great fast service
Chris was very helpful and Professional! Did what they said,a d had it done when he said. They even went above and beyond for me. Definatly found a new place to take my vehicles!
Jodi Schultz M.
These guys are the best. Excellent customer service and very much focus on providing the best customer experience. I can’t recommend them enough.
Good group of folks here, friendly and knowledgable. Give 'em a call if you need a repair, you'll be happy you did.
They are phenomenal. This is the second time I have been here and I haven’t been disappointed by their professionalism. Thanks guys.
Victory Auto is always a friendly place to go and perform great service. They will not tell you they can have your car done by a certain day/time if they aren't sure if they can. I would recommend Victory Auto with much confidence.
Such a loyal business, they are accommodating and have excellent customer service! Highly recommend.
Westonka Youth Baseball L.
Wow! I can't believe how painless that was. Also filed an insurance claim for rear window replacement, then decided to stop by and get a cost. Saved me $100's, work done professionally in 1 day at my site! John Stiller, the tech, was courteous and prompt; a real pro!!!
Professional, knowledgeable service advicers. Quality auto tecs good pricing and great quality work!
We had a radiator leak and had problems with the radiator in the past.Not only did they get me in the next day they performed a full check on the vehicle and praise God it was only a loose clamp. It gets better: NO CHARGE and they didn't try to up-sell me. I will be back and will spread the word.
Very thorough Peace of Mind Inspection and detailed list of repairs needed with costs included.
Tanner and Dustin are great to work with. Dan Miller is an excellent mechanic who we fully trust! We wouldn’t go anywhere else other than Victory!
They quickly diagnose and fix issues efficiently! They explain everything to the customer in great detail which I appreciate. Very reliable and trustworthy auto repair business.
Really good experience for the service and great people
Fair on pricing, and a quick turn around.
Took the time to figure out how long it would take to change a stuck heater actuator using 3 or 4 different sites. Always helpful, always willing to go extra miles to get you what you need for the problem. Love the guys at the Eau Claire location!!!
This was my first time going to Victory Auto, I was very impressed with the professionalism and the timeliness I experienced during my appointment. I also appreciated the fact that I didn’t feel pressured into any other purchases beyond what I had asked to have done, and that I was charged the amount I was initially quoted. I will definitely be using this business for future vehicle needs!
The staff are so friendly and are always honest with me. I will never go anywhere else.
Heard about Victory through a family member and a neighborhood flyer! I have recently gotten my car serviced through Victory in Chanhassen and loved my experience! The lobby was clean and aesthetically pleasing and the prices were fair and honest. The manager, Dustin, was very personable and patient when explaining what services my car had. Five out of five stars! Thanks Victory!!
So accommodating and friendly at the Fridley location. Definitely my new "go-to" when it comes to car issues!
Super friendly staff, fast service and walk through everything with you. The environment is clean and inviting. Honest guys who make sure your vehicle is safe for you and your family. Highly recommend to everyone! Will never go anywhere else. Bonus! If you have a baby they have a changing table in the bathroom. Snacks and drinks while you wait.
The staff was very professional and courteous. Car was in and out. Their lobby was very clean and had free coffee & pop. Would highly recommend.
I own a 15 year old Jeep Liberty with 210,000. Now let's face it that to drive that long you need a lot of TLC and a great machanic shop. Well I provide the TLC and Victory Auto Service does the rest The workmanship is outstanding, the customer service is second to none and the pricing is very competitive in the market place. Dustin and his staff have always been at the top of their game and I would highly recommand Victory Auto In Chanhassen or any of their 8 convient locations to anyone looking for reliable and honest automotive service. Given what I do (TLC) and what Victory Auto does I expect to drive this Jeep for 250,000 miles. Don't bet against it!
Lyft vehicle inspection
Angie & Jeff C.
I have consistently had an excellent experience at Victory Auto! In one week, they replaced my windshield on one car at my home and worked on our other car putting new tires on and they spent the time they needed to determine the problem for an issue that I was noticing. They provided a loaner car for me on the spot. They are always professional and great to work with!
David R M.
Went for my two months interlock calibration they were fast convenient and reasonable
This is The place to get your car fixed. I got the best price here after calling around town.They were done on time and are very friendly.
These guys know their stuff and offer the best service, both to the customer and the car. Would recommend!
True and caring professionals. I can’t imagine getting better service. Job well done!!!!
Great timing in fixing my vehicle, reasonable feasible pricing on the repairs that needed to be done on my vehicle
Very friendly staff
Honest and reliable
Inspection was very thorough, great customer service, a lot cheaper than what I expected. Thank You Tim!!
These guys are the best. Thanks Corey and Trevor
I've had work done on 2 cars at Victory. They were thorough, honest and extremely friendly. A great local business.
Great auto repair place to take your car. Very honest and low pricing. They got my car in and out very quickly with quality work. I highly recommend themThanks Victory Auto.
You get what you pay for. Everything done here is very excellent. The prices aren't the cheapest, but things are done well and don't have to be undone or redone. Pleased with the service here.
I have been going to this Victory place for over 11 years and so has my daughter. I am always pleased with the polite and professional behaviour of the people working there. The people I deal with there are cheerful and very frank about what does and does not need to be repaired with your car. Like this place a lot.
You got me right in, didn't pull any punches, saved me some money, gave me good advice for possible future problems.
Place was recommended by a co-worker and I can see why. Excellent service! Dustin, the Location Manager, was very courteous and the technicians were very efficient in their work. Highly recommend.
Fast, friendly, clean ,good prices
I wouldn’t trust my vehicle with anyone else after being taken care of at Victory time and time again. They have more than fair pricing, a competent and friendly crew, and they always get the job done quicker than expected. I have a 21 year old Jeep Wrangler and I haven’t had a major problem since I started coming here because they are always prompt and honest with maintenance suggestions and repairs.
Very welcoming people. Nice little waiting area with a tv. Great work done as well.
This shop has great customer service and was very quick to check on my car. My blower motor had a mouse in it and they were very helpful. I highly recommend for big or small car needs! Thanks!
Great place. Great service! In and out in thirty minutes. Who does that?
Everyone there was extremely friendly and professional. I appreciate that they weren’t trying to find extra things wrong with my vehicle or take advantage of the fact that I’m a female, like many mechanics do. They informed me of a few small things that I could fix if I wanted to and let me know everything else looked great on the vehicle. I’ll definitely come back again
Was able to get rear brakes done on Christmas Eve. Very efficient and good service.
Excellent, friendly staff, customer service is above and beyond. Fair and honest pricing. Beautifully remodeled waiting room. They've done great work on both my and my daughter's vehicles. And they don't talk down to me because I'm a woman who isn't highly knowledgeable about my vehicle. That's so important and appreciated. Overall great place for anything I've needed!!!
Great helpful people
Dustin was Very Helpful & Friendly & gave me Awesome Customer Service!!!
Outstanding service. Very professional and upfront.
Fast service and flexible with my scheduling needs. Very easy to work with and professional staff!
I trust them they are really nice
They are always very professional and they love chicken sandwiches.
Very professional take time to address your concerns! Have used them a few times! I will definitely keep comming back!
Did a great job in a very timely manner
Very friendly and helpful!
I've used Victory for my personal vehicles and my work truck. Dustin and his team are 5 stars all day. They treat you like a you are the most important person they know and they are extremely fair. I would highly recommend them to anyone looking for a great, honest mechanic shop.
They fix my flat tireQuick turnaround with very short noticeThey did quality work at a very reasonable price
These are wonderful people to do business with! My foot is in a cast and they picked up my car from my home and delivered it back when the work was completed! They also made a special stop at a gas station to put gas in the car... I can't say enough about how good they are. Professional, friendly and reasonably priced. I will go nowhere else!
I had just arrived from a four day trip from Portland to St. Petersburg. I had my car worked on in South Portland, Maine before I left. I mentioned water leaking down the side of the drivers side. Nobody looked at the issue. During my trip water started leaking down the passenger side. Carpets and top carpets soaked. I called Triple A to ask where I should bring my car. They recommended Victory. I called over the weekend as the water was getting worse in the car. Dampness was everywhere! I left a message. Joe called at 8:00 Monday morning. His voice was pleasant, he knew what the problem might be and said bring in your car before 10:00 amBusy placeJoe took down all my info and the car was ready in an hour. Problem solved, inexpensive, Joe had a smile on his face. Great customer serviceThank you JoeThe waiting room and bathroom an extraRegards,Kathy from MaineThank you for excellent service Joe and the Victory Mechanic🤗
I have had my last few oil changes done at Victory now. The value is good, and the work is done prompt and professional. I bought my vehicle used, and it is relatively new to me. On this past visit, they looked up the service history on Car-fax and showed it to me. That paired with their thorough and positive inspection gives me peace of mind on the safety of my truck. These guys are great!
Absolutely phenomenal in every way. We have been using Victory exclusively for years now for both routine maintenance and the occasional fix. Honesty, integrity, and fairness all around. Can (and will) recommend without hesitation.
This is a extremely great place to go to get car fixed. They did an excellent job in determining what was wrong with my car and the proper way to fix it. They were very friendly and helpful. I have always been a little skeptical when it comes to auto repair shops. This shop however I felt not like they were taking advantage of my lack of car knowledge but instead helped me understand and learn about what was wrong. No one tried to sell meg something I did not need. I will be a repeat customer. Thanks
Victory Auto was fantastic to work with!! They were on time, very helpful and professional. I will definitely be back, thank you Victory Auto for getting me back in the road!
The link on the email I got from Victory didn't work, but their professional demeanor and high-caliber work were worth coming to Google to give them a review. I worked with Kelly who was delightful, informative and empathetic to my lack of knowledge of cars and my budget. As a female, it's fairly common that I get pressure from auto shops to get a service done I later find out wasn't necessary, but I was very comfortable my entire time working the team.Transparent communication, friendly staff and a quick and efficient repair on my Audi; I don't see me going to another mechanic shop while I live in St Pete!
I needed a new tail light on my VW Golf. I made an appointment. I was able to get in sooner and they took care of it. Didn't take long and the price that was quoted,was the price they quoted me. The guys are professional and the service was top notch. I highly recommend them to anyone looking for profession body work or service. I'm very happy with the service and their guarantee. If I could give more than 5 stars I would. You guys rock!
So helpful and upfront with costs, timeframes, etc. Honest place!
Not cheap but good work
This place is awesome!The crew are great people to talk with and do exceptional work, all at a fair price. Can’t ask for more than that.
Nao Troco J.
I came for a maintenance oil change,and came back for my brakes.
I know nothing technical about cars but I knew my car felt weird and I just so happened to be in this part of town and I’m so thankful I stopped here instead where I usually take my car. John and James genuinely cared about the safety of me and my vehicle and James immediately inspected it. I live 45 minutes away but I will never take my car anywhere else! I can’t thank you guys enough.
My wife and I had a great experience with Chanhassen Victory Auto, but worked specifically with Ben. We brought them a truck we were interested in to have a pre-purchase inspection done. 30 minutes later they were finished and found possibly thousands of dollars of work that needed doing--we were relieved that we had them look it over before we bought it! Long story short, Ben advised us on what we ought to ask the dealership to fix in order to go any further with the truck. He worked with the truck's dealership on our behalf to straighten out its auto history and give us the most and best information they could. Ben was an invaluable resource! We're so grateful for his work, and going above and beyond our mere vehicle inspection! Thanks Ben! Next time we're in the area, we'll be sure to take our vehicle to you!
Victory Auto Service consistently gives outstanding service. They are not only knowledgeable and professional, they are customer focused and friendly.
My auto specialist that I trust
Great and honest folks, took great care of my wife's wrangler.
Quick and painless
By far, best tire place in town.
I customer service was outstanding
Reasonable Prices and Great Customer Service!
Great service and honest
I can't say enough about this amazing place. I really will never take our vehicles anywhere else. We had our car into the dealer for a recall and they gave us a long, very expensive list of issues that they NEEDED to fix. I called Victory and asked if I could drop off the car so they could take a look. They saved us so much money. In this time of financial stress, this business is a bright light. They are honest, give you options based on your budget and care about their customers. Cars are stressful. Victory takes that stress away!
im permanent customer for 3 years here, and very happy with this service.
Using Victory for two years now. Great customer service, quality work, no ‘extra’ issues like I find at some dealers and mechanics. Trustworthy and fair pricing.
Great service for an oil change and tire rotation. Competitively priced..Thank you, I'll be back when needed
Victory Auto has helped me so many times to keep on top of basic car maintenance to major repairs needed. The staff is great and I know I'm in great hands.
I would recommend Victory to anyone needing auto service. Ive been using them for the last 5 years without a complaint.
Victory is awesome! They figure out what is needed for your car to run well with honest and great service! These guys rock!
So glad I found this wonderful company! The recommended services/repairs were fully described, along with pricing. I have a high degree of confidence in their mechanics' expertise. Manager Dustin is a gem...he has a unique blend of professionalism, kindness and honesty. I highly recommend this shop! ❤❤❤
Thank you Victory Automotive Service. Friendly staff always gives dependable and reliable service. Thank you for going above and beyond by replacing my burned out light.
Best people and always great work !
They did an awesome job fixing my vehicle
You can't beat their kindness. You can't beat their honesty. You can't beat their pricing. You can't beat their warranty. Why go anywhere else?
It was clean, quick, professional, my car drives like new and I had no idea TIRES were my problem. Thanks for the awesome experience
Very good service
The tire light came on and Victory Auto got me in the same day and discovered a screw in the tire. It was quickly repaired and I'm on my way. This auto Service is by far one of the best I've experienced. Both my Beetle and Mazda have been in for regular service as well as a variety of issues. I always get prompt and courteous service. I also appreciate that they follow COVID CDC recommendations. I highly recommend Victory Auto.
Good place I have older car wherein I take care of as they do
I'm an Uber driver and I'm confident they can keep my car in great shape.
Great service. Brought my car in for an oil change and to have an axel seal replaced. The axel seal they received was faulty so they had to keep my car over the weekend. As promised, they had my car repaired when they said on Monday morning. It was done around 10:30 am. Thank you to Corey and the amazing team of mechanics.
Great value and service, same day appointment was great,Thanks Bryan.
It doesn’t get nicer than these people. Lovely service, happy to see you, prompt and on time. Eric is an absolute rock star.
Their service is excellent, they are always polite and helpful
Z Man 9.
Fantastic place ,very friendly and having a loaner car was a big help. I would recommend them to everyone.
Was having a really bad time at Bobby and Steves off central in Columbia Height's with a problem that i ended up learning they created. This place took on the problem and figured it out in two days. Great service!!
Great personal service each time I have visited this location, your guys are very friendly and hard working and honest. These traits are hard to find these days, so keep up the good work and I will keep recommending you to all my friends who are looking for the best in the business. Thanks again for your great customer service.
These gentleman are THE best!!! As a woman it's very difficult to find a good honest and reliable auto mechanic. I'm very, very happy with the service and how they treat their customers.
Mandy Jo L.
great business with quick service and reasonable prices!
Amazing place to go for repairs. Had a serious problem with my car, it was fixed in a timely manner. Was able to get a discount, great service all around. Tim was a huge help. Overall, this I will continue to go to this place.
They got me in and out in less than an hour and employees are very helpful and kind, its hard to find a good mechanic place but y'all got it
Very professional, friendly, and quick service.
Very wonderful fast service and customer care. I will always go back to these guys!
I don’t typically leave reviews but thought my recent visit was worth the 5 stars. Tim helped me out well beyond necessary.
Victory Auto has been my preferred shop for over 8 years. They are fair and reasonable, and I look forward to each visit. John, and the team are a pleasure to do business with
Awesome experience in every way. Highly competent, fair pricing, responsive and communicative. Will do all future service here.
nice service and staff😁😁😂😂😂
I recommend Victory Auto Service to absolutely everyone, they have helped myself and many other people that I know with not only general car issues but very complex issues as well. Their mechanics are extremely knowledgeable, dependable, and empathetic towards others. I have nothing but good things to say about the team at Victory in Chanhassen, I'm so thankful to have them to help me.
Best automotive shop in St. Pete!!! Great prices, fast service and amazing staff. Kelly and Eric always make me feel so welcome and I love their dog!
Great job again. I needed a quick turn around on an oil change and tire rotation and they delivered. This company puts customers first. Thank you all.6/4/2020. These folks have been a blessing. I can count on them to do the right thing and do it well. I had a heat shield loose under my car and the fix was done along with my oil change and tire rotation. Clean office...kind courteous staff.8/6/2020. Replaced blower and relay on 2009 Honda Civic. Just wished they would have noticed the 15% oil light and we could have taken care of that too while it was in the shop. I did not notice it either so, my bad too. Oh well. I did received a check for money off next service. RS9/4/2020. Oil change on the Prius. Great shop. Nice waiting room and car service if needed. Thanks again.
So friendly and helpful all the time!!! Love these guys!!! Thank you!!
Efrain Salguero P.
Me gustaría agarar uno apagos pero nose que nessito
Very friendly, quick service
Hands down one of the best experiences I’ve had with an auto shop. I was told I needed about four grand worth of work done on my car. After getting referred to Victory, they looked it over and gave me a much different diagnosis and saved me about 3300 dollars. It’s difficult to find a shop you can trust, but I’ve found that in Victory Auto and will continue seeing them for all of my auto needs. Go to Victory! You won’t regret it.
A car service center I can trust implicitly....they're now my go-to repair shop. The staff & mechanics really listen as you explain what you're experiencing with your vehicle. Appointments are rarely further out than one day. The waiting area is clean and comfy, with free coffee/bevs & wi-fi and the counter staff are all very friendly; they won't push stuff on you that isn't needed. They're also taking the Covid virus seriously and this makes me feel safer. I also periodically receive discount cards in the mail. I'm very happy I gave Victory Auto a try!
I normally work on my own cars but the times I’ve brought my vehicle to Victory they have always been nice and professional. They squeezed me in at the end of the day to vacuum and recharge my a/c and it’s super cold now.
It was my first visit to the Wyoming location and they are very professional and timely, price is good too!
Top-notch service! I had concerns and they did a good inspection and made me feel better about my situation, I highly recommend these guys, they stand by there work and are honest and reasonably priced. 5 star shop. Thanks guys!! Very professional shop!
Quick to solve the problem and explained exactly what was done and warned me of some upcoming things that I need to keep an eye on! Allowing me this time to plan and budget for future repairs is extremely helpful.
Quality work and timely.
I am writing to strongly approve of the most recent service on my 1996 Dodge truck. After being unused all winter, I brought the truck in for oil and filter service plus "peace of mind" inspection. The inspection found needed maintenance for a loose tie rod and coolant system flush plus several other less critical problems. Working with me, Brent and Jordan gave welcome advise recommending immediate service on the more critical problems and watchful monitoring on the others. I appreciated their honesty as to suggesting only needed immediate service but also providing evaluation on service that may become needed in near future. I also appreciated their maximizing applicable coupons to their service billing. I had a "5 star experience"
Easy to make appointment on their website. Quick in and out. Will use for all vehicles
Amazing & fast service! Thank you Tim & the rest of the Victory Auto team!!
I have had experience with the Ham Lake Victory Auto and had nothing but good experiences with the team there. My newer MINI is falling out of warranty and dealership pricing is too expensive. I have returned to Victory and what I love so much about their staff is never once am I talked down to and that goes such a long way in my world! Thank you for great service and respect!!!
Muy buen servicio
Great service. Honest repair work. Very professional.
Very friendly staff and great service! Will definitely be doing business at Victory again!
Tim and his team were very professional. They were able to squeeze me into their busy schedule. My mom was visiting and needed to leave the next day. They got the tires ordered and installed by noon the following day. There were a lot of other fixes that were needed, but they didn't pressure us to get them fix. Tim was very honest and told us my mom should make it home fine. She should get it fixed ASAP where she is from so she could utilize the warranties from that shop if anything went wrong. I sincerely appreciate the honesty and understanding. They didn't take advantage of the situation. I would go there again.
Very professional, I arrived early for my appointment and they inspected my car early. Before pics
Thank you for your prompt service! Professional and great communication!
Great work and fantastic friendly service!
They are trustworthy, honest, kind and professional and do a great job communicating with you while they have your vehicle. Can’t recommend them highly enough!
I’m a little person with anxiety bigger than I am, and never have I felt as comfortable talking to these guys with any other mechanic. I had a small issue going on with my car and they were able to get it done at a reasonable price. I did have to bring it back because the sensor didn’t communicate with the computer, but they got it done right before my break ended. Definitely continuing business with them :)
They are very open, I ask questions and they gave me honest answers and where upfront
Amazing work, well under other estimates. Great service and quick too!
I had a flat tire yesterday, dropped at Victory without appointment, they are busy all day still took my tire, it was ready before 4:00 pmFantastic customer service
Great service. Very easy to deal with.I definitely recommend them.
Not only did my car start driving like new, again, but I got a diagnostic on how my car was doing overall. They were fast and professional. I will be returning for more maintenance on my vehicle.
Great customer service, honest, explained the details of the issue, and what needed to happen, testing, repair, cost etc. Observed mask mandate, and physical distancing in waiting area. Reasonable prices.
Quality work done here, got my shattered windshield out and new one in incredibly quickly and the guy was fun to chat with
This place is great! Very friendly, dependable, good work, fair pricing. I recommend them!
I recently needed a tow and discovered that Breitbach sold his business to Victory. I was a little nervous as Breitbach has worked on my family’s vehicles for over 15 years. Victory did a great job with getting me back on the road. They were fast and upfront about all costs. We will be returning to Victory in the future for service and repairs.
Simply can't say enough good things about Victory Auto Service & Glass in Ham Lake! We have had nothing but awesome experiences -- they are very professional and courteous. This business sure provides great value and service -- they guide us through maintenance and repair choices on our older vehicles like nothing we've ever experienced before. We totally trust this team to keep all our vehicles in excellent condition.
I was impressed with our phone conversation while setting up my first time visit there. Very respectful while talking on the phone and using my first name in the conversation was very engaging.
***UPDATE***Got a call from Jordan and he was very kind and I appreciate that he took time and heard my concern. He gave me a credit of $40 for my next visit. I am satisfied. Thanks jordan.Regards,VigneshHad an appointment for Engine check light. After a 10 minutes diagnosis, I was told its because of the error codes P0441 & P0455 both are related to faulty fuel cap or the fuel was added when the vehicle was running. So they suggested there is no fix needed now. NOTHING WAS FIXED.I am heavily DISAPPOINTED with the labor cost of $144.83 for a 10 mins diagnosis. Should have stayed with good year. Regretting now.
A perfect and timely good job was done but little over my budget.I recommend and will still visit again.Thanks for a good job
I was very surprised with how good the service was. They were working with staff from other locations and they were doing a great job. I came in without an appointment and I got out of there in a relatively fast manner. I would definitely recommend this shop to anyone in the area.
Jeanne Marie W.
Good guys. Honest and "make things right"
They did a great job servicing my Lexus. Friendly, professional, knowledgeable, and dependable best describes my experience at Victory Auto. I highly recommend them.
Very friendly and efficient service. Nice waiting room, with outdoor seating as well.
Great service, they keep my car at its best
Driving to the Dells today and got a flat.Victory got us in right away, nice waiting area and incredible mechanics.
They are nice. I’ve only been there once recently and they got back to me the next business day
Had my first service at Victory Auto Services. Great service and prices!
Customer service oriented business. Fit me into the schedule, very cordial and professional. Will do business with again!
Victory has worked on two of my vehicles. They were able to get me in within 2 days of my calling. Their work has been efficient & excellent.Very pleasant staff, atmosphere and waiting room. Places to plug in electronics. Free drinks and snacks.
I just dropped my Toyota FJ Cruiser off to be looked at and fixed. They will run diagnostic testing to verify what is wrong. Needless to say, my day was not a good one. However when I walked into the shop office I was greeted with friendly smile. Steve was professional, friendly and fully explained things to me. I am looking forward - not to the bill - but to the welcoming smile.
They were AMAZING! We traveled 2 1/2 hours from home to go to a DIFFERENT mechanic shop in burnsville that said they could fix our problem then turned us away at the door-thus wasting our time, money and leaving us that far from home with our car having the same problem. I called victory trying to find SONEWHERE in the cities that would help us. They were so kind and caring of our situation. They not only fixed our car very quickly! But also gave us a great deal on the service! I would drive the 2 1/2 hours back to the cities just to give them my business again! Victory showed us the compassion the other place should have and they didnt even need to. 100 stars!!!
Been there a few times for work on my truck. Very satisfied. They kept me informed on work being done on my vehicle.
I called Victory Auto Glass late on a Thursday to see if they could replace my windshield the next day, I wasn't expecting they would be able to do it on such short notice. They not only got my windshield replaced, but they dispatched a tech to do the replacement at my work. They were provided excellent customer service and great follow up. Great experience overall and would highly recommend them!
Good people and good communication!
The service was great, everyone is friendly and professional thank you
Craig S. P.
Updated 05-21-20: My original 2 Star review is listed below; I received a call the next day and Jordan from customer service stated that it was not correct that they did not refund my money instead of just a future credit. He resolved the issue and then sum. Updating it to a 4 star prompt resolution but leaving off one for the hassle. Absent of this issue I would have given them 5 stars.Had an idling issue on a GMC Acadia which they could not find anything wrong directly, but suggested it could be a battery going. I certainly can change out a battery myself, but since I wanted to make sure it was related to my idling issue, I had them replace the battery. Did not fix the issue and besides charging me for the battery install they also charged me for a $10 for a battery anti-corrosion service kit which I assumed was nothing more than a single spray of the battery terminal anti-corrosion spray. Since the battery replacement did not fix the idling I brought the vehicle back I asked them why they charged so much for a spray of the corrosion spray. They said it was actually a kit required for some vehicles and acknowledged mine vehicle did not need it and should have not be charged for the kit. I asked them for a refund and they said they could not provide a refund, but only offer a credit on next service call. You can make you own opinion on the issue.
I would say the best part of Victory's work is their customer service and ability to address my needs as a customer. I will be a regular client for sure!
Been coming here for years, originally went to Ham Lake now Maple wood and the service is always consistent, high quality, honest, and you can count on them giving you the best price possible. Best mechanics easily in Minnesota and maybe even the US. Very rare find.
Diagnosed and fixed my brakes. Work well.Thanks
Andy was great with my classic car.
I been having both of our cars serviced with Victory for several years, They earned my trust, and I will continue going to them.
Friendly staff, no price gouging. Also offer loaner vehicles which is very convenient.
I'm always pleased with their work.
William Van S.
The wonderful folks at Victory were very professional, didn't attempt to upsell any unneeded work, and went the extra mile to provide shuttle service. Add to that their great pricing and it was a fantastic experience.
Was very happy once again with the service we received. We appreciated the fact that they came and picked up and returned our vehicle.
Quick, quality work at a fair price
I have been a pleased customer of Victory Auto, for many years. I am sure there are many other places I could go and receive quality care. I continue to have my autos serviced at Victory, because of the character of the staff. I am never disappointed with the professionalism, friendliness, care, honesty, the heart to serve well, the desire to do well for customers, and the attitude that customers are family or good neighbors. I am fully convinced that they service my autos as if my autos were their very own. Thank you for the level of character that is shown through great service!A pleased and satisfied customer
I’ve taken 2 of my vehicles here already. Both times after looking at my vehicles they were honest about what required attention and what could use attention/wait to replace a little bit later. I’m sure I received great pricing on my services because I trust them to give me their best. They are a Christian-based company and as a Christian myself I feel much more relaxed about bringing my vehicles here for servicing because I trust a company that stands for what God stands for. I’ve brought my vehicles many different places in the past and a number of them I haven’t had great experiences at. So far at Victory Auto I’ve had nothing but pleasant experiences with Eirn and Brian and experienced great work done by the company. Thank you, Victory Auto! Keep up the great work! God bless you guys!
Take care of everything I bring in.even my 69 olds
I had my 2011 Chevy Equinox in today for a bumper to bumper "peace of mind comprehensive inspection". I was very happy that there wasn't much wrong compared to the list of things I brought to their attention. Also from what I had been hearing. So pleased with their service that I continue to go back for all my vehicles needs.
Wilfred S E.
My wheel bearings were bad and we called them up to see about getting in and were able to get in that same day! The car was done at the time they said it would be. Very nice people. I'll use them again for sure!
Steve, thank you and the crew for the great service on our vehicle. Pleasant, knowledgeable, fast turnaround and reliable service. We have had our other vehicles serviced by you before, and it has always been a good experience.
VERY PROFESSIONAL, Truthful, great environment, great services
Great service as usual. Got fair quote on replacement parts. Good ole reliable
They were honest
The guys took great care of me and suggested to me a fix that will be a small price now to save a bigger headache later on. Nice, honest and professional. Much appreciated!
Very friendly, attentive, caring employees
They were so friendly and helpful! Plus my oil change was half the price of the drive in places in Forest Lake. Can’t recommend them enough!!
I have been though many mechanics. You won't find a more thorough and honest auto repair establishment.
Always above and beyond job performed by these guys without a dought!
Paul and company are great. Fair price and solid service.
Pat is an amazing gentleman and Mechanic. Grade A++
I own a repair shop in the twin cities and know how busy shops can get as well as anyone. My wife and sisters broke down in Wyoming MN so I looked for a shop on Google and found Breitbach's. I called and talked to Pat and he said have them stop in and he would look at it right away to find out what was wrong. They fixed the car at a very fair price and they were on the road within 1 hour of the 1st call. My hat is off to this shop for the superior service and willingness to help out someone who is broke down from out of town and not treat them unfairly. THANKS FOR BEING A HONEST REPAIR SHOP WE CAN COUNT ON!!!Russ B.Richfield MN
Loyal and happy customer for 15 - 20 years or so. Recommended without reservation.