Auto Repair Shop Reviews That Speak for Themselves
Don’t just take our word for it, hear it straight from fellow drivers who’ve experienced the Victory difference. These testimonials come from people like you who arrived with vehicle troubles and left with smiles on their faces. From emergency brake repairs that saved family vacations to routine maintenance that uncovered hidden issues, our customers love sharing how we’ve provided them with high-quality auto care.
Scroll through these authentic experiences and discover why so many drivers throughout Minnesota, Wisconsin, and Florida refuse to take their vehicles anywhere else. Your car’s next success story is just an appointment away!
“It is hard to find a business with such excellent customer service these days. Everyone is kind and friendly, the lobby includes an incredibly comfortable and clean lounge and bathroom where you can relax with your kids or get work done. They offer free drinks, affordable prices, honest and strait forward assessments and get the work done in a timely fashion. They really seem to care about their customers and the quality of their work. I could not recommend more highly.”
“My partner and I LOVE this place. We found it not long after moving to Duluth and have come back for oil changes, repair work, and vehicle maintenance. Everyone I’ve interacted with at the company is wonderful – not to mention VERY communicative about options, pricing, and work. They will never do something you haven’t agreed to if it will alter the expense. And, I have never felt like prices weren’t reasonable. Definitely come here and support local!”
“Once again we had a great experience with the Ham Lake Victory location. The drop off and pick up with Bryan and Dave was friendly and smooth. The issues we wanted addressed were handled and the new tire installation was done in the time frame we were told it would be.
They remember their returning customers, which we appreciate, and mail good coupon specials periodically.”
I was in a tough spot with a nail in a tire and trying to get out of town. Jeff and team were absolutely amazing. They did everything they could to accommodate service in a quick timely fashion when all other auto repair centers were unwilling to accommodate a quick tire repair. Not many places actually demonstrate customer first service the victory team definitely does that and I will be returning in the future.
I’ve brought in my vehicles a few times now and each time the service was fantastic. Chris and the rest of the staff were very friendly, honest, and helpful. They worked quickly and kept me informed the entire time. Would absolutely recommend bringing your vehicle here for service!
Great communication and technology. A convenient shuttle service. Thorough inspection with photos provided electronically and on paper. Willing to explain all issues. Chris was pleasure to work with. I only had an oil change done but will be back for other needs. Would definitely recommend!
“Excellent service with my grand Cherokee, quick turnaround from delivery to finish. The staff does great work and are very efficient in looking for any signs of problems that I did not notice! Very helpful and professional! I trust and appreciate them with everything they do!”
“Just picked up my car and very pleased with new brake job. Victory staff are wonderful and I really appreciated the loaner car. Will be using them for future oil changes etc.”
We couldn’t be more pleased with our experience. On top of the quick turnaround, and last minute appointment scheduling, we appreciated the honesty above all. We will continue to come back. Thank you.
Great experience from scheduling the appointment to pick up! Went in for oil change and came out with no additional sales or problems! Honest company!!!
Mike did a great job on the customer service side!!!
If you are lucky enough to interact with Charlie when you are there then you will have a great experience. Everybody there is super knowledgeable but Charlie took the extra step to show me around the shop during my oil change and made sure I knew what was going on with my truck ever step of the way. First time there and will be my new spot for all my service work on my Honda Ridgeline. Honesty and trust is hard to come by these days and Charlie had both. 10/10 would recommend.
“I have brought my car to these folks many times over the years, and always receive excellent service. They are easy to book an appointment with, give timely updates, and get work done quickly. I’ve never felt pressured into unnecessary repairs, and I appreciate their safety inspections and warranties. Pricing has always felt fair as well”
