Auto Repair Shop Reviews That Speak for Themselves
Don’t just take our word for it, hear it straight from fellow drivers who’ve experienced the Victory difference. These testimonials come from people like you who arrived with vehicle troubles and left with smiles on their faces. From emergency brake repairs that saved family vacations to routine maintenance that uncovered hidden issues, our customers love sharing how we’ve provided them with high-quality auto care.
Scroll through these authentic experiences and discover why so many drivers throughout Minnesota, Wisconsin, and Florida refuse to take their vehicles anywhere else. Your car’s next success story is just an appointment away!
“Amazing experience at Victory Automotive Service!! We were on our way up North for a family trip and was having problems with our van, stopped in Eau Claire at Victory and amazing customer service by Jake had our problem solved and back on our way in under an hour! Super helpful explaining everything by taking me back in the shop and showing me under the lift what was going on, would highly recommend Victory to anyone looking for 5 star customer service in the Eau Claire area!”
“The MOST friendly staff! We were in town for the 4th of July and ended up having a leaking rim, which obviously is not ideal for a road trip. They were so professional and problem-solving oriented. I’d highly recommend this place! So thankful for them!”
I’ve had these guys install various things on my 01 Ram 2500. Always gave me good advice and if any problem came they diagnosed and further advised. Very knowledgeable, accommodating, and fair priced.
“I was in a tough spot with a nail in a tire and trying to get out of town. Jeff and team were absolutely amazing. They did everything they could to accommodate service in a quick timely fashion when all other auto repair centers were unwilling to accommodate a quick tire repair. Not many places actually demonstrate customer first service the victory team definitely does that and I will be returning in the future”
Great communication and technology. A convenient shuttle service. Thorough inspection with photos provided electronically and on paper. Willing to explain all issues. Chris was pleasure to work with. I only had an oil change done but will be back for other needs. Would definitely recommend!
I’ve used them twice recently for my car. Once for a 100,000 mile service and tune up. Then again for some engine block problems. Both times, they were able to get me in right away and got my car fixed the same day. It’s very convenient to have a competent auto repair shop in my neighborhood. My brother and I have used this repair shop for years.
“Once again we had a great experience with the Ham Lake Victory location. The drop off and pick up with Bryan and Dave was friendly and smooth. The issues we wanted addressed were handled and the new tire installation was done in the time frame we were told it would be.
They remember their returning customers, which we appreciate, and mail good coupon specials periodically.”
These guys never let me down. They won’t scam you, try to be reasonable with the price, and most important out of all, they keep your car working. The ratings speak for themselves.
“These guys are the best. The Customer involvement and communication is spot on. They are reliable, market priced, and very helpful. Love have a relationship with you repair shop?…this is your place.”
Had them diagnose and put in a new battery. Luckily, I live across the street, and Will and his tech drove over to jump-start my car, drove it to their shop, and Will was in contact throughout the afternoon as they tried charging the old battery, and then finally had to replace it. They saved me $130 over a dealership and were easy to deal with. Thank you!
“What a great experience I had today. When they say honest that’s 100% true. Integrity is another word I would say easily describes the service we received. The customer service doesn’t get any better than at Victory. We were treated so well with our vehicle repair. We will be going back for future repairs. Hands down one of the very best experiences I have ever had with a vehicle repair.”
Great experience from scheduling the appointment to pick up! Went in for oil change and came out with no additional sales or problems! Honest company!!!
Mike did a great job on the customer service side!!!
